The website www.luxuryairporttransfers.com is a website operated and owned by LUXURY JL GROUP. SRL. We are registered in the Dominican Republic. With the RNC 1-31-68507-2.

www.luxuryairporttransfers.com Reservation services are provided at Luxury Airport Transfers RD, (LAT).

When making a reservation, you must grant your authorization, in writing, to execute the corresponding charge on your credit card and by this declarant have full knowledge of our Reservation and Payment Policies, Disclaimer and Cancellation Policies. All reservations are subject to the availability available now of your request. Confirmation cannot be issued until full payment of the requested service has been made. In some cases (which are marked so that they can be easily identified before completing the contact information and credit card number fields).

The indicated rates are minimum valid for the date of consultation. They are subject to change and are only accepted as shown on the website if the requested service is confirmed by a charge on your credit card and you receive a confirmation number.

Remember to bring proof and a valid photo ID.

If the information you provided during the reservation process is not accurate, the provider is not responsible for the correct provision of the service.

The information for the reservation of the transport service is considered by the CLIENT. The receipt must be verified by the customer for errors before arriving or leaving and notify LAT of any errors.

To avoid inconvenience, print your reservation receipt or take it on your mobile phone and have it ready to register for the reserved service. If it is necessary to make a change in a confirmed reservation, contact us and we have a hand your reservation number and / or confirmation. We strongly suggest reading the CANCELLATION POLICIES section below. Any change is subject to availability and rate adjustments when necessary. Our Cancellation Policies are limitations always without exception..

This legal notice applies to the entire content of this website under the domain name www.luxuryairporttransfersrd.com ("Website") and any email correspondence between you and us. Read these terms carefully before using the website. The use of the website indicates that you accept these terms, specific to whether you choose with us. If you do not accept these terms, do not use the website. This notice is issued by www.luxuryairporttransfersrd.com.

1. Access to our website is allowed temporarily, and we reserve the right to withdraw or modify the service we provide on our website without notice (see below). We will not be liable if for any reason our website is not available at any time or for any period. From time to time, we may restrict access to some parts of our website or our entire website.
2. You are responsible for making all necessary arrangements to access our website. It is also responsible for the protocols that all people who access our website through their Internet connection know these terms and comply with them.

The domain name www.luxuryairporttransfersrd.com is owned by LUXURY JL GROUP SRL. The restrictions set forth in clause 2 (Intellectual property rights) refer to your use of these trademarks

What information do we request and how do we use it?

To process your reservation, we need some specific information. This includes personal information, stories such as: the name of the person making the reservation, the address, the telephone number, the email address and the credit card number. We must also provide the details of your flight, tourist destination and accommodation. All this information is collected for different reasons, we need to establish the details of your vacation to make sure your vehicle is waiting for the correct flight and separate which hotel will take you. Your telephone and email address is required to send confirmation of your reservation and contact you in the unlikely event of any changes before departure.

Our commitment is to deliver you from the moment you book with us a safe process of your purchase and transfer.

1. LUXURY JL GROUP SRL.. You own all intellectual property rights on our website and in the material published on it. These works are protected by laws and copyright treaties throughout the world. All rights reserved.
2. You can print a copy and you can download extracts from any page of our website for your personal reference and you can call the attention of others within your organization to the material published on our site.
3. You must not modify the digital copies of any material that you have printed or downloaded in any way, and you must not use any audiovisual material separately from the accompanying text.
4. Our status (and that of any identified taxpayer) as authors of the material on our site must always be recognized.
5. You must not use any part of the materials on our site with commercial fines without obtaining a license to do so from us or from our licensors.
6. If you print, copy or download any part of our site in breach of these terms of use, your right to use our website will cease immediately.

• We are a company based in the Dominican Republic in the tourist area of ​​Punta Cana, We have more than 4 years of experience in transfers in the area, your safety in every way is our main commitment.
• We care about the security of our customers' information regarding their credit card information, so on the payment page our website address bar turns green because we have EV SSL security: identity authentication commercial, 256-bit strong encryption, 2048-bit root.
• We offer assistance from our representatives in the most important airports of the Dominican Republic, Santo Domingo and Punta Cana, in most of the tourist centers and local customer service phones written on your voucher to contact us in case we can make any changes or confirmation.
• We offer highly competitive prices in the market. The value for money and the service offered in luxury vehicles is second to none.
• We have an easy-to-use automated, secure and avant-garde reservation system, which allows our clients to make some changes for themselves in their reservations.
• We offer two different payment methods for your convenience; Credit card or PayPal.
• All our services are offered in luxury cars; Suburban LTZ.

If you need to cancel your reservation? You can do it from the confirmation email of your reservation in the SEE RESERVATION section or you can CANCEL your reservation by writing to our email info@luxuryairporttransfersrd.com or to our contact numbers. 809-362-7942 / 829-883-3498 through the WhatsApp platform.

Reservations canceled before 24 hrs of the commitment. Reservations are subject to a 4% fee upon cancellation of the request. You will be notified of the total that will be deducted at the time of online booking. The difference will be refunded to your account. The Bank charges us the same 5.7% when we make a refund to our clients. If you cancel within 24 hours of your service, you will not receive a refund. If you wish to cancel please keep this in mind.

Be sure to contact us if you need to cancel or no refunds will be granted.

Please note that in case of * NO SHOW you cannot claim the money back.

* NO SHOW means that after a confirmed reservation, you will never show up at the airport or at the Hotel on the date or time on the reservation you made. TRANSFER OF BACK TO THE AIRPORT AND "NO SHOWS"

Private transfers do not need to confirm the pick-up time back to the airport because it is pre-assigned during the reservation process and appears on the receipt, however, if you want to change the time or date of collection, you must contact us according to the information.

If your flight back to the airport changes the time, you must notify us with sufficient time and let us know the new pick-up time. We do not supervise outbound flights, it is the client's responsibility to do so.

Changes in the pick-up schedule are only allowed within 4 hours prior to your original pick-up, if you learned that your flight is delayed less than 4 hours from pick-up, we will not be able to make changes.

"NO SHOW" (No show means that we wait for the customer at the hotel and the customer simply does not show up without notice) No refund will be made to the final consumer in the case of a 'no show' without prior notice.

LUGGAGE

1. 1 piece of luggage (suitcase) per person is allowed.
2. 1 piece of hand luggage (hand luggage) per person is allowed.

We are flexible with the amount of luggage on private transfers.

LAT RD is not responsible for the client's belongings left in the vehicle. It is the client's responsibility to unload all belongings before disembarking or embarking the vehicle.

- WAITING TIME OF ARRIVAL AND "NO SHOWS"

We will wait until it arrives, we monitor all incoming flights for delays.

If you have problems with your flight itinerary, connecting flights, etc., we will adapt to your needs (we will pick you up later or at a different airport, etc.) but you must notify us with sufficient time.

In case of problems with customs or luggage, contact us at any phone number on the receipt or send a text message or call to inform us about the delay and take the necessary measures.

ADDITIONAL INFORMATION

The passenger must arrive at the boarding point for THE AIRPORT RETURN TRANSFER at least 5 minutes before the scheduled departure time for that service. If the passenger arrives later than the scheduled departure time without prior notice to us, the driver will leave, in which case the passenger will be deemed to have lost NO SHOW service. LAT RD will not be liable to the passenger if he loses any service or suffers any loss, economic or otherwise, as a result of his late arrival, and is not required to delay any service to wait for the passenger, or to provide a seat at any another service if the passenger loses a service.

LAT RD declares that:

• (a) The photographic material published on its website is intended to provide a general description of the service in question and in no way can it be guaranteed that the service will be provided exactly as described.
• (b) The descriptions of the travel services are updated periodically to obtain a description of the product as close as possible to reality. However, www.luxuryairporttransfersrd.com is not responsible for variations that occur upon arrival at the Travel Service site.
• (c) www.luxuryairporttransfersrd.com reserves the right to refuse the provision of a service to any customer at any given time if it deems it convenient to do so.
• (d) Any claim or comment that the client must submit on the services received must be submitted in writing within a period of no more than 10 (fourteen) days from the date of completion of the trip.

www.luxuryairporttransfersrd.com will not assume any responsibility for claims, costs or expenses arising from personal injury or death to the client or third parties caused by accidents, deaths, loss or damage to personal property, lack of enjoyment or claims about emotions and mental state or any other damage, whether physical, mental or emotional, arising from the following:

• (a) Acts committed or omissions caused by any party other than www.luxuryairporttransfersrd.com or its employees.
• (b) Illness, theft, labor disputes, mechanical failures, quarantine, government actions, weather or any other circumstance that is outside the direct control of www.luxuryairporttransfersrd.com
• (c) The fact that the client does not obtain the required travel documentation, such as, among others, passport, visas and certificates, in which case no refund will be granted.
• (d) Non-compliance by the client with travel instructions, such as, among others, flight schedules, dates and times of entry and exit of the hotel, and voucher exchange policies.
• (e) Changes or cancellation of the travel services offered, regardless of the reason. www.luxuryairporttransfersrd.com reserves the right to cancel or change travel services at its discretion, but will attempt to replace them with comparable services. If a reservation must be completely canceled, the liability of www.luxuryairporttransfersrd.com will be limited to a refund of all money paid to www.luxuryairporttransfersrd.com
• (f) www.luxuryairporttransfersrd.com will not grant a full refund in situations where a service must be interrupted, postponed or canceled for reasons beyond its control (such as bad weather, including hurricanes, earthquakes or war, acts of terrorism or others), circumstances under which www.luxuryairporttransfersrd.com cannot obtain a full refund from the service operators in view of the specific terms of the contract. To cover administrative and accounting services, www.luxuryairporttransfersrd.com will be entitled to a retention of up to 10% on the total amount paid by the customer for their reservation. Despite our close communication with our selected group of service providers, there is still the possibility of changes in rates without notice. As some of the rates expire and the operator cannot update them in time for your immediate convenience, www.luxuryairporttransfersrd.com regularly runs a rate verification process that can generate differences between the price you have paid for your reservation and the price you need When an updated rate is lower than the one originally offered, www.luxuryairporttransfersrd.com will only charge the lowest amount.

  When an updated price is higher than the originally quoted price, www.luxuryairporttransfersrd.com will have a travel advisor who will inform you about the specific variation and the resulting balance to be covered. If you do not accept the correct amount and decide to cancel according to the circumstances, www.luxuryairporttransfersrd.com will fulfill your cancellation request without penalty. www.luxuryairporttransfersrd.com and its service providers will also be exempt from any responsibility for compensation that the customer may claim and will not be held liable for any inconvenience arising from said difference in rate and / or cancellation.